In-stock orders ship within 1-3 business days after payment. Pre-sale orders follow customer service notification. Hong Kong delivery usually arrives next day; international orders take 5-15 business days depending on destination.
What payment methods do you accept?▼
We accept bank transfer (local Hong Kong & international), USDT and major cryptocurrencies, and wire transfer (T/T). Large orders can negotiate L/C terms.
What is the warranty policy?▼
New miners come with a 12-month standard warranty covering manufacturing defects. Labor is free during warranty; shipping costs are shared. Liquid cooling modifications and physical damage are not covered.
How do I get the best channel pricing?▼
Bitmainoffer.xyz specializes in exclusive channel discounts. Contact our sales team for a custom quote. Bulk orders (10+ units) enjoy additional discounts and priority shipping.
Can I visit your office?▼
Yes! Our office is in Tsim Sha Tsui. Appointments are welcome. Please contact us at least one business day in advance to schedule a visit.
Contact Us
Fill out the form and we'll get back to you shortly.
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Address
Unit 1608, 16/F, Mira Place Tower 132 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
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Phone
+852 5808 3288
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Email
support@bitmainoffer.xyz
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Business Hours
Mon-Fri 10:00 - 19:00 Sat 10:00 - 14:00 (by appointment)